Getting to know your clients is one of the most important things you can do!
You should always build these in to your workflow.
I personally use Honeybook to manage my client interactions. It is great because it comes pre-loaded with standard questionnaires to include while getting to know your clients needs. As I got more comfortable, I added in my own questions and changed up the old so that more of my personality came through to my clients. I was also able to learn all the nitty gritty I needed to do my job to the best of my ability! It let’s my clients know that I want them to have a personalized experience and that I truly care about their time with me.
First Inquiry Questionnaire
Partner’s Full Name:
Let’s get together for:
- Couple/Engagement Shoot
- Local Wedding
- Destination Wedding
Event Date (If Wedding, If not put N/A):
Estimated Guest Count (If Wedding, If not put N/A):
If you have a Instagram, I would love to see it to get an idea of your own personal style!:
Tell me all about you and what makes you unique! What are you looking for in our time together? Is there anything you would like me to know?:
Where are you at in the deciding process?:
- We want you!!!
- Just shopping around
How did you hear about me?
Would you prefer me to…?
Note: Notice how at the end I added in more personal questions. For me it is very important to scope out somebody’s social presence to get a feel for who they are. I don’t ever want to take on a client I do not feel I will mesh well with! That is also the reason that I added in the Introvert vs. Extrovert question. I prefer to work with those that are going to be extroverted and ready to be silly. Both of these things can give me some hint to how uptight or relaxed a client may be as well. I added in the question about shopping around or ready to commit so I know who I am dealing with up front–a bargain shopper or a serious inquiry ready to invest in themselves.
Once they commit, I send ’em my client questionnaire that allows me to get to know them more! Check out my example here.
Comment below your favorite inquiry questions to ask!